Terms & Conditions
of Booking

Last Revised: November 2015

Cancellation – Open Course Bookings

Should you cancel or postpone your place at late notice then the following charges will apply:-

  • Cancellation with more than 6 weeks notice – 50% of the cost is payable
  • Cancellation with less than 3 weeks notice but more than 1 weeks notice, 75% of the cost is payable
  • Cancellation within 7 days of the course – 100% of the cost is payable
  • Non attendance is charged in full

Please note – multi-day programmes require the same notice as above if cancelling individual days. Each day of non-attendance without appropriate notice will be charged as above.

All course cancellations must be made in writing by email to info@learningtoinspire.co.uk where we will confirm receipt of your request.

Cancellation – In House Bookings

As in house bookings do not allow us to substitute or fill the training day which is normally booked significantly in advance the following charges will apply for confirmed bookings:-

Postponement

All postponements can only be agreed if the revised date is confirmed at the time of postponement and takes place within the following six calendar months.

  • A minimum of 90 days notice is required to change or postpone confirmed training dates without any postponement charge
  • Within 60 to 89 days notice of the confirmed date, a fee of 25% of the agreed cost will be made in addition to the cost of the postponed training.
  • Within 30 to 59 days notice of the confirmed date, a fee of 50% of the agreed cost will be made in addition to the cost of the postponed training.
  • Less than 29 days notice of the confirmed date, a fee of 100% of the agreed cost will be made in addition to the cost of the postponed training.

Cancellation

If you wish to cancel a confirmed training date once the delivery scheme has been agreed, the full cost of the remaining programme becomes due.