can't sign into skype for business

Sign in to Skype for Business on Mac for the first time . For more detailed information, please refer to the article: Create

When an Office 365 user tries to sign in to Skype for Business Online (formerly Lync Online) by using Lync 2010 or Lync 2013, the user receives the following error message: Additionally, when you try to sign in to Lync after a network outage or a Skype for Business Online service outage, you receive the following error message: You can check it by clicking, Test Skype for Business connectivity via the RCA tool (. ) If you have tried all of the above and you still can’t sign in to Skype, come on over to the Skype Community, where there is a wealth of information and around three million people waiting to help. Here is an article for your reference: For your reference: Please make sure that you add the service (SRV) and alias (CNAME) records to your Domain Name System (DNS) host. Here is the link to access the private message: https://answers.microsoft.com/en-us/privatemessage/inbox. About the issue, I need to consult and I will reply when I get update. You can do this by clicking Tool>Options>Personal, under My account, choosing Advanced> Manual configure, then inputting as the screenshot shows: If the issue persists, please provide the following for analysis: 1. By continuing to browse this site, you agree to this use. You didn't get signed in. Related Articles . CNAME (Alias) - lyncdiscover - webdir.online.lync.com - 1 hour Try logging in to another Iphone to exclude problems with the Skype for Business app, your Skype account or your phone. The environment of your organization, only Office 365 cloud-based, have deployed an on-premise Lync servers or Skype for Business hybrid? We have had this problem with 2 accounts out of 150+ since we converted over from on premise to the cloud. and shared the result with us via Private Message. Thanks and look forward to your response. Thanks for your feedback, it helps us improve the site. The version of your Skype for Business client. Feel free to contribute with more tips if you have any. Change another network to see if this issue persist, such as 4G/another WIFI. Helo, I got a problem to login skype for business from new device or formatted computer/laptop. For your reference: https://support.microsoft.com/en-us/kb/2566790. May I know if the error message is changed to the new one till now? Get Skype Sign-in problems support for your All products and stay connected with friends and family from wherever you are. This works in most cases, where the issue is originated due to a system corruption. 1. You can follow the question or vote as helpful, but you cannot reply to this thread. You will see the error message because your tenant didn’t add the SRV and CNAME records. 2. Office 365 offers a Single Sign ON (SSO) as part of the ADFS (Active Directory Federation Service).

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