why is the internet so slow today

Remember to run the test a few times to get more accurate result. Devices often run updates in the background. We had an unexpected error, please try again. However, if you have phone service on the same line as your high speed internet, make sure all of your phones DO have filters. Average latency went from 52 milliseconds to 37 milliseconds from March 9 to March 29, a drop of 28.84%, according to Ookla. You can often improve your connection speed by checking your wiring, modem and devices on your home network. In Humboldt County, average download speeds fell 8.67% and average upload speeds fell 11.99% from March 9 to March 29, according to internet speed testing company Ookla. “Mostly worth pointing out that they aren’t a 1:1 comparison, and while they are often correlated, speed is a performance metric and latency is a quality metric.”. 1. Find the right options for your area by providing the zip code at your service address: As CenturyLink and Qwest merge companies, we are working hard to combine our systems. I'd like to try to enter my information again. Check the green cable and the yellow Ethernet cable for damage. Try Customer Service, testing your internet service at the Network Interface Device, DVRs, TVs,  and video streaming devices like Roku, Apple TV or Chromecast, If you find that your service is weak in parts of your home that are farther away from your router, a. You may deny us permission by proceeding no further and your denial will have no affect on your current services. Your browser plays a big part on your internet experience. Content providers like YouTube, Netflix and Hulu send a lot of video content out into the world. 2. “Congestion is … The three most common ways to connect to the Internet from home are dial-up, DSL, and cable.
Today is March 22, 2019 and it’s down to a crawl. Some examples of common devices include: Here are some things to think about when it comes to your devices.

It's a good idea to optimize your wired internet connection, as shown below, before troubleshooting wireless (WiFi) issues.
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To make sure you're getting the fastest speed possible, you can check and fix a few things before running a speed test . Going through each of the steps below can also help determine if there's an issue on your end (with your home equipment/setup) or on our end (with the CenturyLink network) that needs further attention. Customers with Fiber Gigabit or other services with 940 Mbps have special equipment requirements. Take a minute to look at the cable that connects your modem to the wall jack. All Rights Reserved. If these steps don’t improve your performance on the test, it may be time to make a call to customer service. If you experience web pages that are slow to open and downloads that transfer slowly, physical problems with the cable lines or network issues may be the cause. Internet connections slow down for a variety of reasons. If you have custom settings in the modem that you want to keep, you can back up your modem settings first (in newer models). 1. I'd like to shop for CenturyLink Out of Region Long Distance.

If possible, connect your computer directly to your modem through the Ethernet port. S low internet can be painful, especially now when we are habitual of having internet speeds in the range of 100-200 Mbps. Some video load but stop playing. You may want to run the test twice to see the difference between a wireless and wired connection. By supplying your service address zip code we will be able to get you to the right location. “A low latency means a more responsive connection,” Bloom wrote, “especially in applications where timing is everything (like video games).”. Shutting down anything that accesses the web before you run a speed test will ensure you get the most accurate results. Log in with your account username and password so that we can show you the pricing options available to you.

"Enroll Now" on the My CenturyLink Login page to create one now. Now telecommunication companies are reporting previous peak usages are becoming the new normal. “This is because the majority of online activity, like loading web pages or streaming videos, consists of downloads.”. Still having problems? Please enter your Account or Billing Phone Number and Billing Zip Code to test your services. And this requires a huge amount of bandwidth. So, how do you go about fixing your internet speeds? Under federal law, it is your right and our duty to protect your account information. “There’s no specific reason why you would be seeing download decrease and latency improve,” Bloom wrote. This means an increased reliance on wireline and wireless broadband services,” said FCC Chairman Ajit Pai. Luckily, there’s a free tool to help you do some of the detective work on your own! Sometimes your modem gets bogged down after running for a while. If you’re using Wi-Fi, connect your computer directly to the modem using an Ethernet cable for better results. If you’ve been struggling with slow to intermittent internet speeds for Windows 10, know that you’re not alone.

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