intune roles not working

When I created the role I assigned it to the security group I made but my helpdesk still has no access in Intune. This was the first time we tried using RBAC in Intune - maybe that's normal? It seems to have taken somewhere between 24-48 hours for it to start working. I created a specialized role for my Helpdesk. You'll see the following pages: 1. I've waiting multiple hours to see if it's just being slow, but no luck. @Jack Poehlman , @Intune Support Team Have been going through documentation, blogs and other discussion boards but there is not enough clarity on this topic.I tried Domain Joining previously enrolled devices, that didn't work. ), I created a brand new test account to try it out with as well and same result :(. Intune role permissions: Microsoft Intune --> Intune roles - All roles --> Intune roles - Permissions --> Remote assistance: Update Remote Assistance: Allows administrators to start a new remote assistance session for any user. I'll post back here the result. I followed the instructions properly but still cannot seem to get her access within intune. Edit: SOLVED.

The issue has been that these roles could only be assigned as permanent roles on a users or a group.

When a user contacts support with a technical issue with Intune, the … Intune is a Mobile Device Management service that is part of Microsoft's Enterprise Mobility + Security offering. I created a specialized role for my Helpdesk. Properties: The name, description, type, assignments, and scope tags for the role. Press question mark to learn the rest of the keyboard shortcuts.
Intune is a Mobile Device Management service that is part of Microsoft's Enterprise Mobility + Security offering.

When that user checks their permissions in the Endpoint Manager (Tenant Administration > Roles > My Permissions), it says "No Permissions Found" and access to any of the relevant pages with Intune are denied. I probably waited 1-2 hours. Will continue to monitor, but hopefully that's the end of it. There are four built-in roles. Certain enrollment issues aren't captured and some errors might not have remediation suggestions.

I've found that without a license, the rbac is not applied.

Several Azure Active Directory roles have permissions to Intune.To see a role, choose Intune > Roles > All roles> choose a role. New comments cannot be posted and votes cannot be cast. After removing one of the roles, permissions updated almost instantly. Permissions: Lists …

These are not end users, these are admin accounts for management.

After removing one of the roles, permissions updated almost instantly. I apply it to a group called "Test Users" and in that group I have a user called "Test User" with an Intune license assigned. It seems to have taken somewhere between 24-48 hours for it to start working.

We have a 4 person team so she has more flex than I would normally give a larger team. For steps on adding a help desk operator role, see Role-based administration control (RBAC) with Intune. By using our Services or clicking I agree, you agree to our use of cookies. I scope it to "All users and devices" and use the default scope tag (to see all untagged devices). You can create your own custom roles with the exact set of permissions you need. See Table 1 for a full list of permissions by role.

A role defines the set of permissions granted to users assigned to that role.You can use both the built-in and custom roles.

Yep, the user definitely has an Intune license assigned.

Let's say I take the "Help Desk Operator Role" I assign it and create a Role Assignment.

We have a 4 person team so she has more flex than I would normally give a larger team.

New comments cannot be posted and votes cannot be cast. Users with this role are not limited by any Intune role … Any ideas? Edit: SOLVED. Role Assignment not working.

The user was added to two roles and the cumulative permissions were displayed. Now with a new feature in Azure AD that gives us management capabilities for privileged access Azure AD Groups we can mitigate on this missing capability with Intune roles. Press question mark to learn the rest of the keyboard shortcuts. Application Manager – … Microsoft Intune comes with a set of roles for role based access controls. Intune Roles are designed to mirror your IT Department employee’s job functions. They don't need a license assigned. Intune Roles.

Cookies help us deliver our Services. They are admin accounts like mine.
I use the same account to join machines via autopilot etc. I'm banging my head on this one. Does your user have an Intune service license?

I'm working in the Azure Portal and Microsoft Endpoint Manager admin center.

Intune Roles Not Applying. I am struggling to get Intune built-in and custom roles to work. It seems so straight forward... it must be something obvious! This was the first time we tried using RBAC in Intune - maybe that's normal?

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